Текст книги "Colorless Tsukuru Tazaki and His Years of Pilgrimage "

The next morning, a Monday, at ten thirty, Tsukuru visited Aka’s office. The company was located about five kilometers from the Lexus showroom in a modern, glass-enclosed commercial building, where it occupied half of the eighth floor. The other half was taken up by the offices of a well-known German pharmaceutical company. Tsukuru wore the same suit as on the previous day, and the blue tie Sara had given him.

At the entrance was a huge, smartly designed logo that announced BEYOND. The office was clean, open, and bright. On the wall behind the reception desk hung a large abstract painting, a splash of primary colors. What it was supposed to be was unclear, though it was not terribly puzzling. Aside from that one painting, the office was devoid of decorations. No flowers, no vases. From the entrance alone it was hard to know what sort of business the company was in.

At the reception desk he was greeted by a young woman in her early twenties, with hair perfectly curled at the ends. She had on a light blue short-sleeved dress and a pearl brooch. The sort of healthy girl lovingly raised in a well-off, optimistic sort of family. She took Tsukuru’s business card, her whole face lighting up in a smile, then pushed an extension number on her phone as if pressing the soft nose of an oversized dog.

A short while later the inner door opened and a sturdy-looking woman in her mid-forties emerged, dressed in a dark suit with wide shoulders and thick-heeled black pumps. Her features were oddly flawless. Her hair was cut short, her jaw firm, and she looked extremely competent. There are certain middle-aged women who look like they are outstanding at whatever they do, and this woman was one of them. If she were an actress she would play a veteran chief nurse, or the madam of an exclusive escort service.

She looked at the business card Tsukuru proffered, a hint of doubt crossing her face. What possible business could the deputy section chief of the construction section of the facilities department of a Tokyo-based railroad company have with the CEO of a creative business seminar company in Nagoya? Not to mention showing up without an appointment. But she did not question him about his reasons for visiting.

“I’m sorry, but I wonder if I could have you wait here for a little while?” she said, mustering the barest minimalist smile. She motioned Tsukuru to take a seat and then vanished through the same door. The chair was a simple Scandinavian design of chrome and white leather. Beautiful, clean, and silent, with not an ounce of warmth, like a fine rain falling under the midnight sun. Tsukuru sat down and waited. The young woman at the reception desk was busy with some sort of task on her laptop. She glanced in his direction from time to time, shooting him an encouraging smile.

Like the woman at the Lexus dealership, she was a type Tsukuru often saw in Nagoya. Beautiful features, always immaculately dressed, the kind of woman that makes a great impression. Their hair is always nicely curled. They major in French literature at expensive private women’s colleges, and after graduation find jobs as receptionists or secretaries. They work for a few years, visit Paris for shopping once a year with their girlfriends. They finally catch the eye of a promising young man in the company, or else are formally introduced to one, and quit work to get married. They then devote themselves to getting their children into famous private schools. As he sat there, Tsukuru pondered the kind of lives they led.

In five minutes the middle-aged secretary returned and led him to Aka’s office. Her smile had ratcheted up a notch. Tsukuru could detect a certain respect for someone like him who showed up without an appointment and actually got to see her boss. It had to be a rare occurrence.

She led him down the hallway with long strides, heels clicking hard and precise like the sounds a faithful blacksmith makes early in the morning. Along the corridor were several doors with thick, opaque glass, but Tsukuru could hear no voices or sounds from the rooms beyond. Compared to his workplace—with its incessantly ringing phones, doors constantly banging open and shut, people yelling—this was a whole other world.

Aka’s office was surprisingly small and cozy, considering the scale of the company. Inside was a desk, also a Scandinavian design, a small sofa set, and a wooden cabinet. On top of the desk were a sort of objet d’art stainless steel desk light and a Mac laptop. B&O audio components were set above the cabinet, and another large abstract painting that made copious use of primary colors hung on the wall. It looked like it was by the same artist. The window in the office was big and faced the main street, but none of the sound from outside filtered in. Early-summer sunlight fell on the plain carpet on the floor. Gentle, subdued sunlight.

The room was simple, with a uniform design and nothing extraneous. Each piece of furniture and equipment was clearly high-end, but unlike the Lexus showroom, which went out of its way to advertise luxury, everything here was designed to be low-key and unobtrusive. Expensive anonymity was the basic concept.

Aka stood up from behind his desk. He had changed a lot from when he was twenty. He was still short, not quite five foot three, but his hair had receded considerably. He’d always had thinnish hair, but now it had become even sparser, his forehead more prominent, as was the shape of his head. As if to compensate for the hair loss, he now had a full beard. Compared to his thin hair, his beard was dark black, the contrast quite striking. His metal-framed glasses, narrow and wide, looked good on his long, oval face. His body was as thin as before, without an ounce of extra weight. He had on a white shirt with narrow pinstripes, and a brown knit tie. His sleeves were rolled up to the elbows. He wore cream-colored chinos, and soft brown leather loafers with no socks. The whole outfit hinted at a casual, free lifestyle.

“I’m sorry to barge in on you like this in the morning,” Tsukuru said. “I was afraid if I didn’t, you might not see me.”

“No way,” Aka said. He held out his hand and shook Tsukuru’s. Unlike Ao’s, his hand was small and soft, his grip gentle. It was not a perfunctory handshake, though, but full of warmth. “How could I ever say no? I’m happy to see you anytime.”

“But you’re pretty busy, I imagine?”

“Work keeps me busy, for sure. But this is my company, and I make the ultimate decisions. My schedule can be pretty flexible, if I want it to be. I can take more time with some things, or shorten others. In the end, obviously, the accounts have to balance, and I can’t change the ultimate amount of time we get, of course—only God can do that—but I can make some partial adjustments.”

“If it’s okay with you, I’d like to talk about some personal things,” Tsukuru said. “But if you’re busy right now, I can come back whenever’s convenient.”

“Don’t worry about the time. You’ve come all this way. We can take our time and talk here, right now.”

Tsukuru sat down on the two-person black leather sofa, and Aka sat on the facing chair. Between them was a small oval table with a heavy-looking glass ashtray. Aka picked up Tsukuru’s business card again and studied it, his eyes narrowed.

“I see. So Tsukuru Tazaki’s dream of building railroad stations came true.”

“I’d like to say that’s true, but unfortunately I don’t get many opportunities to actually construct a new station,” Tsukuru said. “They rarely build new train lines in Tokyo, so most of the time we rebuild and refurbish existing stations. Making them barrier-free, creating more multifunction restrooms, constructing safety fences, building more shops within the stations, coordinating things so other rail lines can share the tracks.… The social function of stations is changing, so they keep us pretty busy.”

“But still, your job has something to do with railway stations.”

“True.”

“Are you married?”

“No, I’m still single.”

Aka crossed his legs and brushed away a thread on the cuff of his chinos. “I was married once, when I was twenty-seven. But I got divorced after a year and a half. I’ve been alone ever since. It’s easier being single. You don’t waste a lot of time. Are you the same way?”

“No, not really. I’d like to get married. I actually have too much spare time on my hands. I’ve just never met the right person.”

Tsukuru thought of Sara. If it were her, maybe he would feel like marrying. But they both needed to know more about each other first. Both of them needed a little more time.

“Your business seems to be doing well,” Tsukuru said, glancing around the tidy office.

Back when they were teenagers, Ao, Aka, and Tsukuru had used the rough, masculine pronouns ore and omae—“I” and “you”—when they talked to each other, but Tsukuru realized now, seeing them sixteen years later, that this form of address no longer felt right. Ao and Aka still called him omae, and referred to themselves as ore, but this casual way of speaking no longer came so easily to Tsukuru.

“Yes, business is going well at the moment,” Aka said. He cleared his throat. “You know what we do here?”

“Pretty much. If what’s online is accurate.”

Aka laughed. “It’s not lies. That’s what we do. The most important part, of course, is all in here.” Aka tapped his temple. “Like with a chef. The most critical ingredient isn’t in the recipe.”

“The way I understand it, what you mainly do is educate and train human resources for companies.”

“Exactly. We educate new employees and reeducate mid-level employees. We offer that service to other companies. We create programs tailored to the clients’ wishes, and carry them out efficiently and professionally. It saves companies time and effort.”

“Outsourcing employee education.”

“Correct. The business all started with an idea I had. You know, like in a comic book, where a light bulb goes off over the character’s head? Startup funding came from the president of a consumer finance company who believed in me and fronted me the money. It just happened that’s where the original funds came from.”

“So how did you come up with the idea?”

Aka laughed. “It’s not all that exciting a story. After I graduated from college I worked in a large bank, but the job was boring. The people above me were incompetent. They only thought about what was right in front of them, never thought long term, and only cared about covering their asses. I figured if a top bank was like this, then Japan’s future looked pretty bleak. I put up with it for three years, but nothing improved. If anything, it got worse. So I switched jobs and went to work for a consumer finance company. The president of the company liked me a lot and had asked me to work for him. In a job like that you have much more freedom to maneuver, and the work itself was interesting. But there, too, my opinions didn’t exactly conform with those of the higher-ups, and I quit after a little over two years. I apologized to the president, but there it was.”

Aka took out a packet of Marlboro Reds. “Do you mind if I smoke?”

“Not at all,” Tsukuru said. Aka put a cigarette in his mouth and lit it with a small gold lighter. His eyes narrowed and he slowly inhaled, then exhaled. “I tried quitting, but just couldn’t. If I can’t smoke, I can’t work. Have you ever tried giving up smoking?”

Tsukuru had never smoked a cigarette in his life.

Aka continued. “I’m more of a lone-wolf type. I might not look like it, and I didn’t understand that part of my personality until I’d graduated from college and started work. But it’s true. Whenever some moron ordered me to do something stupid, I’d blow my top. It was like you could actually hear my brain explode. No way a person like that can work for a company. So I made up my mind. I had to go out on my own.”

Aka paused and gazed at the purplish smoke rising up from his hand, as if tracing a far-off memory.

“One other thing I learned from working in a company was that the majority of people in the world have no problem following orders. They’re actually happy to be told what to do. They might complain, but that’s not how they really feel. They just grumble out of habit. If you told them to think for themselves, and make their own decisions and take responsibility for them, they’d be clueless. So I decided I could turn that into a business. It’s simple. I hope this makes sense?”

Tsukuru said nothing. It was a rhetorical question.

“I compiled a list of things I dislike, things I don’t like to do, and things I don’t want others to do. And based on that list, I came up with a program to train people who follow orders from above, so that they could work more systematically. I guess you could call it an original idea, but in part I ripped off elements from elsewhere. The experience I had myself, the training I received as a newly hired bank clerk, was extremely valuable. I added methods taken from religious cults and personal development seminars, to spice things up. I researched companies in the U.S. that had been successful in the same sort of business. I read a lot of books on psychology as well. I included elements from manuals for new recruits in the Nazi SS and the Marines. In the half year after I quit my job, I literally immersed myself in developing this program. I’ve always been good at focusing on one particular task.”

“It helps that you’re so bright.”

Aka grinned. “Thanks. I couldn’t very well come right out and say that about myself.”

He took a puff on his cigarette and flicked the ash into the ashtray. He raised his head and looked at Tsukuru.

“Religious cults and personal development seminars mainly try to get money from people. To do that, they perform a rather crude form of brainwashing. We’re different. If we did something that questionable, top corporations wouldn’t agree to work with us. Using drastic measures, forcing people to do things—we’re not into any of that. You might get impressive results for a while, but they won’t last. Driving the idea of discipline into people’s heads is important, but the program you use to do it has to be totally scientific, practical, and sophisticated. It has to be something society can accept. And the results need to be long lasting. We’re not aiming at producing zombies. We want to create a workforce that does what their company wants them to do, yet still believes they’re independent thinkers.”

“That’s a pretty cynical worldview,” Tsukuru said.

“I suppose you could see it that way.”

“I can’t imagine that everyone who attends your seminars allows themselves to be disciplined like that.”

“No, of course not. There are quite a few people who reject the program. You can divide them into two groups. The first is antisocial. In English you’d call them ‘outcasts.’ They just can’t accept any form of constructive criticism, no matter what it is. They reject any kind of group discipline. It’s a waste of time to deal with people like that, so we ask them to withdraw. The other group is comprised of people who actually think on their own. Those it’s best to leave alone. Don’t fool with them. Every system needs elite people like them. If things go well, they’ll eventually be in leadership positions. In the middle, between those two groups, are those who take orders from above and just do what they’re told. That’s the vast majority of people. By my rough estimate, 85 percent of the total. I developed this business to target the 85 percent.”

“And your business is doing as well as you hoped it would?”

Aka nodded. “Things are working out now pretty much as I calculated. It was a small company at first, with just a couple of employees, but now it’s grown larger, as you can see. Our brand’s become pretty well known.”

“You’ve assessed the tasks that you don’t like to do, or the things that you don’t like to have done to you, analyzed them, and used this to launch your business. That was the starting point?”

Aka nodded. “Exactly. It’s not hard to think about what you don’t want to do or have done to you. Just like it’s not hard to think about what you would like to do. It’s a difference between the positive and the negative. A question of emphasis.”

I’m not too fond of what he’s doing. Tsukuru recalled Ao’s words.

“Aren’t you doing this, in part, to get personal revenge on society? As one of the elites, someone who thinks like an outcast.”

“You could be right,” Aka said. He laughed happily and snapped his fingers. “Great serve. Advantage Tsukuru Tazaki.”

“Are you the organizer of these programs? Do you do the presentations yourself?”

“In the beginning I did. I was the only person I could count on at that point. Can you picture me doing that?”

“No, not really,” Tsukuru replied honestly.

Aka laughed. “For some reason, though, I turned out to be really good at it. I shouldn’t brag, but I was well suited for it. Of course, it’s all an act, but I was good at seeming real and convincing. I don’t do it anymore, though. I’m not a guru, but more of a manager. And I keep plenty busy. What I do now is train our instructors, and leave the practical side of things to them. These days I’ve been giving a lot of outside lectures. Corporations invite me to their meetings, and I give talks at university employment seminars. A publisher asked me to write a book, too, which I’m working on.”

Aka crushed out his cigarette in the ashtray.

“Once you get the knack, this kind of business isn’t so hard. Just print up a glossy pamphlet, string together some high-blown self-advertising language, and get some smart office space in a high-end part of town. Purchase attractive furnishings, hire capable, sophisticated staff members, and pay them very well. Image is everything. You don’t spare any expense to create the right image. And word of mouth is critical. Once you get a good reputation, momentum will carry you. But I’m not planning to expand beyond what we do now. We’ll continue to focus solely on companies in the greater Nagoya area. Unless I can keep an eye on things myself, I can’t ensure the level of quality.”